1st Bonus

First Deposit:

100% match up to $400

2nd Bonus

Second Deposit:

100% match up to $300

3rd Bonus

Third Deposit:

100% match up to $300

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1st Deposit - Match Bonus up to $400 • 2nd / 3rd  Deposit - Match Bonus up to $300 • New customers only •  Min deposit $10  •  70x wagering  •  Terms  apply

Spin Vegas Online Casino FAQs

Need a helping hand? Find the answers you need to get back to enjoying your online casino games at Spin Vegas as quickly as possible.

How Do I Register an Account?

To register an online casino account at Spin Vegas, click on any of the “Sign Up” buttons or go to the drop-down menu in the top left-hand corner of the Spin Vegas homepage . Select the “Register” button and enter the required information, including choosing a username and password, and confirming that you are over 18 year old.

How Do Login to Spin Vegas?

You will use the same account for the Spin Casino, Sports and Live platforms. Once you’ve registered on the main gaming hub page, you’ll be able to use those details to access all the betting opportunities you want.

How to Check Banking Options

To check the banking options in your region, log into your account on the Spin Vegas desktop or mobile casino and click on the banking tab. Banking options  differ per region but in most cases, you are able to deposit with your choice of card, webwallet or prepaid voucher.

How Do I Make Deposits?

Making deposits at Spin Vegas is simple. Once you’ve logged in or registered, simply go to the Banking tab, choose the Deposit option and then select the method that you want to use from the menu that appears. Follow the prompts, entering the required information and how much money you want to transfer. If you have any concerns, please feel free to contact 24/7 Customer Support .

How Do I Make Withdrawals?

To make withdrawals, make your way to the banking interface from the Spin Casino homepage. Click on the Withdrawal option, and then on your chosen banking method. Please be aware that in some cases, your withdrawal option will be the same card you used to make a deposit. Follow the prompts, and enter the amount of money that you wish to cash out. There may be a period of time where the cash-in is being processed before being paid out to you.

What is a source of wealth request?

Due to our AML compliance and alignment with current FATF recommendations and FIAU regulations we are at times required to establish a client’s “source of wealth” as part of our enhanced due diligence responsibilities.

“Source of wealth” is defined as “the origin of the subject’s total assets” and refers to any activity or situation that has generated the individual’s total wealth.  Should you be required to provide documentation, which would be used to verify your source of funds, the following documentation could be requested from you:

  • Bank statements
  • Payslip
  • Recently filed business accounts
  • Sale of an asset details in the completion statement
  • Divorce settlement and court order specifying the written settlement agreement
  • Inheritance money in the form of the Will statement

Please Note! We will have dedicated staff to facilitate the verification.  Please rest assured that all information shared with us will be treated as confidential and that all efforts will be made to assist clients wherever and whenever possible.

My Deposit/Withdrawal Won’t Clear

If your deposit or withdrawal will not clear, check that you have sufficient funds to make the transfer and whether the withdrawal processing time has been exceeded. If the issue still isn’t resolved, contact support services at your bank or our online casino.

How Do I Claim My Bonus?

To access your bonuses, all you need to do is choose the Spin Vegas promotion you are interested in and follow the instructions. As soon as you’ve completed the requirements, your extra playing funds will appear in your Spin Casino account. In order to receive the sign up bonus , you will need to make an eligible deposit.

My Bonus Isn’t Showing

If your bonus isn’t showing in your player account, check that you have completed all the promotion’s requirements and that your deposit definitely went through. If the problem persists after this, contact our Casino Support Agents .

When are Support Agents Available?

Spin Casino’s friendly, expert Customer Support Agents are available 24 hours a day, 7 days a week.

How Can I Contact Support?

You can contact the dedicated Customer Support team at our online casino via email or live chat .

How Do I Earn Loyalty Points?

Every time you place a real-money wager, you’ll earn more Loyalty Points . When you have enough of them, you will be able to exchange them for extra playing credits that can be used on any Spin Vegas desktop or mobile games. Earning more points will also activate many other perks! You can check your Loyalty balance at any time you are logged in to the casino.

Can I Check My Deposit History?

  1. To see your online casino deposit history, simply use the convenient Cash Check tool.
  2. Choose Cash Check from the options under your account drop-down menu, once you have logged in.
  3. Your current account balance and a detailed, line-by-line history of all your deposits and withdrawals will be displayed.

Can I Check My Gameplay History?

  1. Use the Play Check tool to see your full gaming history at Spin Casino.
  2. Log into your player account and then, under your account menu, choose the Play Check option.
  3. Play Check will provide you with a summarised statement of the games you played, the bets you placed, and other details.
  4. You can track how much time you are spending at the Spin Vegas desktop and mobile casino, and can also use the information to make decisions about how you want to play and bet in the future.

How Do I Check My Balance?

Your current balance for deposited and bonus funds can be seen in the online casino lobby once you have logged in.

Why Can’t I Login to My Account?

There are a number of reasons why you wouldn’t be able to log into your Spin Vegas online casino account. The simplest way to resolve the issue is to contact Customer Support.

How Do I Change My Password?

Changing your password on a regular basis at Spin Casino is recommended for security purposes, and doing so very simple. Just contact Customer Support , and one of the Agents will guide you through the process.

Can I Change my Username?

You can’t change your online casino username once you are a registered member. You do get to create your own username when you are opening your account, so make sure you choose one that you like!

Why Aren’t My Games Loading?

If your online casino games aren’t loading properly, check your Internet connection and speed. Alternatively, try logging in with the same details on a different device.

What Smartphones Can I Use to Play?

You can play at Spin Vegas and the other Spin Casino products on any smartphone or tablet, including Samsung, Windows Phone, iPhone, iPad, Sony, Huawei and other popular options. Slots on mobile devices  have never looked this good!

Do Desktop & Mobile Logins Differ?

No, you use the same username and password to access the same account details on both desktop and mobile casino platforms.

Are All Games on the Mobile Platform?

No, there are limited mobile slots available when you play at Spin Vegas Online Casino using a smartphone or tablet. The high quality and generous payouts are the same as on our desktop site, of course!

Does Mobile Gaming Need Data/Wi-Fi?

Yes, you need data or a Wi-Fi connection to play our mobile slots.

Can I Contact Support on My Phone?

Yes, accessing our excellent online casino support team is equally easy on desktops and smartphones.

How to Open a Slot Game

To open the slot game that you want to play, click or tap on the Vegas page from the main Spin Casino user interface. Choose the title that you want by tapping on it or clicking on it with your cursor and mouse. Spin Vegas offers a huge amount of both Netent and Microgaming slots .

Can I Change My Slot Bet Size?

Yes, changing your slot bet size is simple with Spin Vegas online casino. The controls to raise or lower your bet are shown at the bottom of the game screen, below the reels.

What is the Max Slot Bet Size?

The maximum bet sizes of slots at our desktop or mobile casino vary depending on the game.

Can Multiple Slots Be Open?

Yes, multiple slots can be open at our casino. Playing this way adds even more excitement to the dazzling gaming at Spin Vegas!

What Slot Types are Available?

There are 4 desktop and mobile slots categories at our casino:

Paylines vs. Ways to Win

There are two pay structures in the slots at Spin Vegas; the conventional paylines and Ways to Win. With paylines, the symbols need to line up in pre-set patterns in order to activate a payout. Ways to Win games pay out whenever symbols are on consecutive reels, no matter what position they are in. Different positions and amounts of symbols generate different rewards, so there are always hundreds of “Ways to Win” on these slots. Every slot will have an “information” button where you can learn all about the lines/ways.

How Do Progressive Slots Work?

Progressive jackpots add another element of excitement to desktop and mobile slots. The games play out in the usual way, but the reward can be triggered – randomly or when the symbols line up on the reels in a certain way – at any time. Until they are triggered the progressive jackpots keep growing, with a portion of every bet from every player being added to the central pot.

What Are Bonus Features?

Bonus features make desktop and mobile casino slots more fun to play, and help to boost wins. They might be Bonus Rounds, special symbols that pay out more, multipliers that increase your overall winnings, or other creative features.

What Are Wild Symbols?

Wild Symbols are a type of bonus feature. They are able to stand in for other icons on the slot reels, to help complete more winning combinations.

What Are Scatter Symbols?

Scatter Symbols are a type of bonus feature. Depending on the slot, they can appear scattered anywhere on the reels (or in specific reels). As long as a certain number of Scatters is seen on the reels at the same time, their special feature will be activated. This is usually a Bonus Round of some kind, often Free Spins.

What Are Free Spins?

Free Spins are bonus rounds that are awarded in many of the slots games at our desktop and smartphone casino . You get to spin the reels without having to bet any more money, and other extra features such as multipliers are often active for he duration of the Free Spins. They are usually activated by landing a certain number of Scatter Symbols at the same time.

Difference Between Coins & Credits

In all slots, whether they feature progressive jackpots or not, the coin size is the denomination that you use to bet. The credits refer to how many coins you bet per spin. You can click on the coins/credits button to change between options.

NetEnt vs. Microgaming

Both NetEnt and Microgaming offer fantastic slots on mobile and desktop devices. NetEnt’s special features tend to be more innovative, but both brands’ games are very rewarding. They also each have incredible visuals, but NetEnt focuses more on 3D graphics than Microgaming does. Microgaming is an industry giant and has been around for decades. A combination of both Gaming Providers truly enhances your gaming experience.

What Are Spin Vegas’ Best Games?

You’ll love all the slots at Spin Vegas online casino! We recommend them all, but start with Bar Bar Blacksheep, Tomb Raider – Secrets of the Sword and Asgardian Stones.

I Still Have Questions

If you need more help playing on our desktop, tablet or smartphone casino, don’t hesitate to contact our Customer Service Liaisons .