1st Bonus

First Deposit:

100% match up to $400

2nd Bonus

Second Deposit:

100% match up to $300

3rd Bonus

Third Deposit:

100% match up to $300

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1st Deposit - Match Bonus up to $400 • 2nd / 3rd  Deposit - Match Bonus up to $300 • New customers only •  Min deposit $10  •  70x wagering  •  Terms  apply

Get Your Online Casino FAQs Answered | Spin Vegas NZ

Got a query about our online casino? Check out the answers to all the most common FAQs right here.

Top Spin Casino Vegas Games

The games at in our Spin Vegas casino are all pokies, designed to recreate the intoxicating feeling of playing in one of the best land-based establishments in Sin City itself. We recommend trying them all, of course, but if you’re not sure where to start the following titles are especially popular:

  • Tarzan
  • Steam Tower
  • River of Riches
  • White Buffalo

Microgaming vs. NetEnt

Both NetEnt and Microgaming power Spin Vegas, and both brands are renowned for their top-drawer slots . You’ll enjoy the games that each of them develops, but you will notice a few differences between them. NetEnt’s extra features are usually more creative and a little more engaging, with graphics that are often more focused on a 3D look that Microgaming’s are.

What Are the Pokies Categories?

When you want to play online pokies at Spin Vegas New Zealand, you’ll have 4 different genres to choose from:

How Do I Register at Spin Vegas?

The Spin Vegas online casino platform is part of the world-class Spin Casino gaming hub. To register you need to access the drop-down menu at the top of the Spin Casino homepage, and click on the Register button. Enter your details, set your username and password, and confirm that you are over 18. Your account will be active within moments.

Can I Change my Username & Password?

You can’t change your username once you are a registered member of our online casino, but you can change your password. Contact our Customer Support team to help you through the process.

How Do I Login to My Account?

The same Spin Casino account is used for the Casino, Live Dealer, Sports and Vegas sections, so simply login on the gaming hub and then select the Vegas tab.

I Can’t Login?

There can be multiple reasons why you are struggling to login to your desktop, tablet or smartphone casino account. Try closing the site and reopening it, and if you still don’t come right get in touch with our Support Agents .

Are Desktop & Mobile Logins the Same?

Yes, you’ll use the same login details to access your single Spin Vegas account on our desktop and mobile casino platforms.

Mobile Devices Supporting Spin Vegas

Our table and smartphone casino options  cater to almost every mobile device. We are a fully functioning iOS casino, and our Android casino options work equally well. Whether you prefer to play on a Sony, Huawei or Samsung casino, the software that powers Spin Vegas can accommodate you.

How Can I Access Spin Casino?

Our online casino software can be downloaded and installed, or accessed directly from in your browser. This is true for both our desktop and mobile casino options.

Desktop vs. Mobile Pokies

The mobile and desktop game selections at Spin Vegas differ in quantity, but not quality. When you want to play mobile pokies  you will have less options available to you, but the graphics and functionality will be as flawless as they are on their desktop counterparts.

Does Mobile Gaming Need Data/Wi-Fi?

Yes, you must be connected to the Internet if you want to play mobile pokies at Spin Casino.

Why Won’t My Games Load?

If your mobile or desktop games are not loading properly, your Internet connection is probably patchy or slow. Check your data or Wi-Fi signal.

How Do I Access Pokies?

To access the pokies at Spin Vegas, choose the Vegas tab on the Spin Casino homepage and then click or tap on the game you want to play.

Can I Play Multiple Pokies at Once?

Yes, at Spin Vegas online casino you can play more than one game at a time. We’ll keep up with you no matter how fast you like to go!

Credits vs. Coins

Coins are the denomination size you use to play mobile pokies, or their desktop counterparts, at Spin Casino. Credits refer to the number of coins that you bet per spin.

Can I Change Coin & Credit Levels?

The minimum and maximum credit and coin levels vary between pokies, and in some cases the denominations or credit amounts are fixed. When you can adjust the levels, you’ll find the controls o do so at the bottom of the game screen on your desktop, tablet or smartphone casino .

Paylines vs Ways to Win on Slots

All desktop and mobile pokies at Spin Vegas have one of two pay structures; conventional paylines or Ways to Win. Paylines are set patterns on the reels, which symbols must fall into in order to trigger payout. Ways to Win games feature literally hundreds of ways to win at least a small amount. This is because they reward you when pre-specified icons fall in consecutive order in any reel position, rather than in a pre-specified spot as with paylines.

What Are Bonus Features?

Bonus features make it even more rewarding to play pokies at our online casino. Side games, win multipliers, or whatever else increases your fun and payout potential can be considered a bonus feature. Common examples are Scatter Symbols, Free Spins and Wild Symbols.

What are Scatter Symbols?

Scatter Symbols can appear scattered anywhere on the reels – they don’t need to be in any set configuration. As long as a pre-set number are seen at the same time, their special feature will be triggered. This is usually a Bonus Round of some kind, or an extra payout.

What Are Free Spins in Pokies?

Free Spins are the most common bonus round that are triggered by Scatters You get to spin the reels for free, and often other bonuses such as win multipliers are added for the duration of the round.

What are Wild Symbols?

Wild Symbols are similar to Wild Cards in Poker; they can stand in for other icons. This helps to complete a lot more winning combinations, which means you get paid out a lot more often when you play our desktop and mobile pokies.

What Are Progressive Jackpots?

Progressive jackpots make the pokies at Spin Vegas online casino even more exciting. The gameplay unfolds as normal, but you have the added thrill of knowing the jackpot could be triggered at any time. They are called progressive rewards because they keep growing until someone wins them; a portion of every bet placed goes into the central pot. Progressive jackpots can be triggered when the symbols on the reels line up in a specific way, or completely at random.

What Are My Banking Options?

Spin Vegas offers a great selection of Casino payment methods for players in New Zealand, including debit and credit cards, eWallets and prepaid vouchers. Check the banking interface on the Spin Casino hub for full details.

How Do I Deposit & Withdraw Funds?

  1. Go to the Banking tab at the top of the Spin Casino homepage.
  2. Choose the Deposit or Withdrawal option.
  3. Select the method that you want to use from the menu that drops down.
  4. Follow the simple prompts, including entering the amount that you want to transfer.
  5. Check that all the details are correct, and then click to confirm the transaction.

My Deposit or Withdrawal Won’t Clear

If your deposit or withdrawal has not cleared, check what the processing time is supposed to be – the funds may still be pending. You should also make sure that you had sufficient funds in your account. If you’re still having issues, contact our Customer Support department.

What is a source of wealth request?

Due to our AML compliance and alignment with current FATF recommendations and FIAU regulations we are at times required to establish a client’s “source of wealth” as part of our enhanced due diligence responsibilities.

“Source of wealth” is defined as “the origin of the subject’s total assets” and refers to any activity or situation that has generated the individual’s total wealth.  Should you be required to provide documentation, which would be used to verify your source of funds, the following documentation could be requested from you:

  • bank statements
  • Payslip
  • Recently filed business accounts
  • sale of an asset details in the completion statement
  • divorce settlement and court order specifying the written settlement agreement
  • inheritance money in the form of the Will statement

Please Note! We will have dedicated staff to facilitate the verification.  Please rest assured that all information shared with us will be treated as confidential and that all efforts will be made to assist clients wherever and whenever possible.

How Do Loyalty Points Work?

Every time you place a bet, you’ll earn Spin Casino Loyalty Points . These will help you rise through the ranks of our Loyalty Club, with greater and greater perks as you go. You’ll also be able to redeem the points for playing credits when you have enough of them, and can use them on any Spin Vegas pokies title that you wish to.

How Do I Claim Bonuses?

The wide range of promotions at Spin Casino will help to keep your layer account in the black at all times. Claiming the Casino bonuses is simple; choose the promotion you want and follow the instructions to complete all its requirements. As soon as you have done this you qualify for the bonus, and it will clear into your account.

Why Isn’t My Bonus in My Account?

If your bonus is not reflecting in your account, the most likely cause is that you missed something in the instructions and that you haven’t met all requirements. If this is not the case, try logging out of our online casino and then logging back in, and if that doesn’t work get in touch with our every-ready Customer Service Liaisons .

Can I Check My Balances?

Yes, your balances will be displayed in the Spin Casino lobby once you’ve logged in. Check your deposit and bonus funds on our desktop, tablet or smartphone casino.

Can I Check My Banking History?

Yes, after you’ve logged in, choose the Cash Check option from your account menu. A detailed, line-by-line history of all your previous deposits and withdrawals will be shown.

Can I Check My Gameplay History?

Yes, you can see just how your desktop and mobile pokies gaming has been going. Login to Spin Casino, choose the Play Check option from your drop-down account menu, and check the details that are displayed. You’ll be able to see the bets you placed, the games you played, and other interesting details.

How Do I Contact Customer Support?

You can get in touch with the friendly experts on our Customer Support team at any time of the day or night, via email or live chat , on all desktop and mobile devices. Support will help you to resolve all issues quickly and professionally, so you can get back to enjoying everything that Spin Casino has to offer as soon as possible.